Cancellation & Refund Policy
At TheGlamStyle, we value your satisfaction. If for any reason you are not fully satisfied with your purchase, we are here to help.
Return Policy
- We accept returns only in case of defective, damaged, or incorrect items received.
- To be eligible for a return, the item must be unused, in its original packaging, and returned within 3 days of delivery.
- To initiate an exchange for a damaged, missing, or wrong product, we require you to provide a proper unboxing video. This video should capture the entire unboxing process, from opening the sealed package until the damage or issue is clearly shown without any interruptions or edits.
- To initiate a return, please email us at theglamstyle9008@gmail.com or call 9959026542 with your order number and details of the issue.
- After reviewing your request, we will guide you through the return process. Please note, return shipping charges will be the responsibility of the customer unless the item received is defective or incorrect.
Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, refunds will be processed within 7 business days.
- Refunds are only processed as store credit, which can be redeemed on future purchases at TheGlamStyle.
- A nominal service fee of ₹150 will be deducted from the total amount for each refund request. This helps cover the cost of handling and processing.
We recommend carefully considering your purchase before ordering, as we do not offer direct refunds to bank accounts for customer-initiated returns.
Exclusions
- Custom-made jewellery and earrings (for hygiene reasons) are non-returnable unless damaged or defective.
Cancellation Policy
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To streamline our operations and avoid unnecessary delays, we do not accept order cancellations once an order has been placed. We strongly encourage you to carefully review your order before confirming, as all sales are considered final.
For any further queries, feel free to contact our customer care team at 9959026542 or via email at theglamstyle9008@gmail.com.